Functions
- Analizamos y entendemos profundamente las necesidades de nuestros Clientes
- Customer contact management for the Sales and Services Departments
- Workflow management integral to the processes
- Inbound y outbound contact facilities.
- Adaptable to Interactive Voice Response (IVR), Computer Telephony Integration (CTI), Automatic Call Distribution (ACD)
- Services and Sales tracking
- Design of new circuits, campaigns and projects without previous programming
- Integration with Enterprise Resource Planning (ERP), legacy applications and current transactions in any organisation