Press Room
12/12/2008 Prensario - Engage and Oracle, power at CRM
Soluciones, developer of Engage CRM, adds up to clients’ account management together with Oracle database solutions.
Both companies joined to offer top line companies Collections and IT managers their advice in a breakfast business meeting. There, Pablo Leston, Engage® Business Solution product manager, exhibited Engage® Collections technological solution, stating: “Growth of early and late default portfolios has become a serious concern for banking and financial entities, insurance brokers, and even small and medium businesses (SMBs). Collections management is now a key task for companies.”
Juan Pablo Díaz Peling, Collective Senior Analyst, explained: “Collections Systems are built up with particular intelligence to make strategy loading possible, linking specific scopes at the moment of carrying out segmentations, subject Engage® Business Solution performs as one of the best available in the market”.
Conceived to work with great amounts of users and information, this tool includes fully integrated operational and analytical functions, command consoles and dynamical dashboards to enable best management decision-taking, while remaining completely user-customizable.
Fabián Martínez, Oracle consultant, concluded: “When aiming at adding value to agents’ work, it is necessary to count with clear information about customers as well as the proper tools to optimize negotiations and collections, reaching the pursued goal”.